Deposit isuee at Bittrex

I sent PundiX from Binance wallet to Bittrex 20 days ago.
But It has not been showed up at the wallet in Bittrex , yet.
and it has been open ticket for support and no one contact me yet

Do you have any idea of What to do for me to get my coins at Bittrex?

What has his got to do with Syscoin