MN not restarting properly

Support
#1

My MN was restarted a week ago and produced one reward. It showed enabled for the last couple of days. And today again went off. What I can see is:
{
“outpoint”: “0000000000000000000000000000000000000000000000000000000000000000-4294967295”,
“service”: “[::]:0”,
“status”: “Node just started, not yet activated”
}
{
“AssetID”: 0,
“AssetName”: “MASTERNODE_SYNC_INITIAL”,
“AssetStartTime”: 1590473647,
“Attempt”: 0,
“IsBlockchainSynced”: false,
“IsMasternodeListSynced”: false,
“IsWinnersListSynced”: false,
“IsSynced”: false,
“IsFailed”: false
}
Any idea why is it so and what to do?

Thx
l3sny

#2

Hi!
It looks like it doesn’t even sync the blockchain.
Is your masternode running version 4.1.3?

#3

Are you sure? But how did it manage to get three awards after the re-start and was working properly for several weeks before? Thx anyways!

Cheers!

#4

Well, it says “IsBlockchainSynced”: false, so apparently it can’t sync the blockchain.
It’s hard to tell what’s the cause of this without more data (try syscoin-cli getblockchaininfo on the masternode) and/or a look at the debug.log file.

#5

went off again after some 4 days. Just after it got the award.
quite frustrating… how do you do reindex on the masternode?
edit: ok I know now. Will restart, it should help

#6

Monitor your node and check for ping retries, that number should be 0 for a healthy node. If you keep these issues, I suggest you do a full reinstall of the node,