Spark Desktop Wallet 4.1.0 - Any action required?

Support
#1

Hi Syscoin Support Team

Good day to you. I’ve installed Spark desktop wallet 4.1.0. Currently it doesn’t load (gears keep turning on the bottom left hand corner). I understand that Spark Desktop Wallet 4.1.3 is out. However, I just want to check since 4.1.3 will be superseded by Spark Mobile, is it alright to wait for Spark Mobile, or do I have to migrate to Spark desktop 4.1.3 first? I’m not in a rush to sell or move my syscoins for the time being.

Thank you.

Regards
Chris

#2

You will need to update to 4.1.3 or it will not sync and then reindex

#3

Hi John

Thank you once again for assisting. I’ve downloaded desktop 4.1.3 and have tried reindexing. However, it is stuck in the loading page as shown in attachment below. Would greatly appreciate your guidance for syncing the chain and accessing the wallet.

Thank you!

Regards
Chris

image
image1472×883 54.9 KB

#4

Try closing it and going to the appdata/syscoin folder and remove syscoin.conf. Start it up again and it will generate a new one. Failing that you can use QT4.1.3

#5

Hi John

Thank you. I’ve removed syscoin.conf file and re-indexed. The blocks have now synced and I can use the wallet.

Regards
Chris