What do I have to do to receive an answer to my question?

I posted a message to support a week ago and have received zero response. Is there anyone out there who can help me?

This is the link to my post:

If anyone can help me, that would be very much appreciated? Should I just update my wallet and is that as simple as clicking on the exe file and installing the upgraded wallet?

I don’t want to do anything without being advised by a knowledgeable person.


Make a backup copy of wallet.dat file and get the 4.3 wallet from here:
Install and it should work.